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Privacy Policy
Last updated: August 2026
GAIA Trades Limited (“GAIA Trades”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website.
This Privacy Policy explains what information we collect, how we use it, and how we protect it.
1 - Who we are
GAIA Trades Limited
Company Registration No.: 1900902
Business Registration No.: 61370933
Hong Kong
For privacy-related enquiries, please contact us at:
Email: admin@gaiatrades.com
2 - Information we collect
Depending on how you interact with our website, we may collect:
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Name and company name
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Email address
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Telephone number
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Country and business location
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Information provided through contact or enquiry forms
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Product, sourcing, or procurement requirements
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Any other information you voluntarily provide to us
We may also collect limited technical information when you visit our website, such as your IP address, browser type, device information, and website usage data.
3 - How we use your information
We may use your information to:
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Respond to enquiries and requests
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Provide information about our services
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Prepare quotations and proposals
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Understand your sourcing and procurement requirements
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Communicate with you regarding projects or business opportunities
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Improve our website and services
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Maintain the security and functionality of our website
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Comply with applicable legal and regulatory requirements
We will only collect information that is reasonably necessary for these purposes.
4 - Sharing of information
We do not sell or rent your personal information.
Where necessary to provide our services or operate our business, we may share relevant information with trusted service providers, business partners, suppliers, logistics providers, or professional advisers.
We will take reasonable steps to ensure that personal information is handled appropriately and securely.
5 - International Transfers
As an international trading and sourcing company, your information may be processed or accessed in countries outside Hong Kong where GAIA Trades, our service providers, or business partners operate.
We take reasonable measures to protect personal information when it is transferred or accessed internationally.
6 - Data Security
We take reasonable and practicable measures to protect personal information against unauthorized access, processing, loss, disclosure, or misuse.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
7 - Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling business, legal, accounting, and regulatory requirements.
When information is no longer required, we will take reasonable steps to securely delete or anonymize it.
8 - Cookies
Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, and improve our services.
You may adjust your browser settings to refuse or restrict cookies. Please note that some website functions may not operate properly as a result.
Where required, we will obtain appropriate consent before using non-essential cookies or similar technologies.
9 - Your Rights
Subject to applicable law, you may have the right to:
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Request access to personal information we hold about you
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Request correction of inaccurate or incomplete information
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Ask questions about how your information is collected or used
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Withdraw consent where processing is based on consent
Requests relating to your personal information should be sent to admin@gaiatrades.com.
The Hong Kong PDPO provides individuals with rights of access and correction in relation to their personal data.
10 - Third Party Websites
Our website may contain links to third-party websites or services.
GAIA Trades is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.
11 - Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, or applicable legal requirements.
The latest version will always be published on this page, with the date of the most recent update shown at the top.
12 - Contact Us
If you have any questions regarding this Privacy Policy or how we handle personal information, please contact:
GAIA Trades Limited
Room B, 10/F, Tower A, Billion Centre
Wang Kwong Road
Kowloon Bay, Kowloon
Hong Kong
Email: admin@gaiatrades.com
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